Thank you message display

  • andrew@drivepayments.com
    Asked on January 25, 2016 at 5:30 PM

    Hi,

    When someone hits the submit button they are presented with a blank screen, however, if you scroll to the top you see the "Thank you" message. How can I make sure it scrolls to the top or that the thank you message appears wherever they are at?

  • Ashwin JotForm Support
    Replied on January 26, 2016 at 3:37 AM

    Hello,

    I did check your web page where you have embedded your form. You seems to have another form which is embedded in your first form inside iFrame.

    The best way to solve your problem is to move the thank you message to bottom. I have fixed this in your form. Can you please test your form and see if it works fine now:

    Thank you message display Image 1 Screenshot 20

     

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • andrew@drivepayments.com
    Replied on January 26, 2016 at 3:38 PM

    Thank you - can you explain how to move the thank you page to the bottom? (for future knowledge).

  • Welvin Support Team Lead
    Replied on January 26, 2016 at 5:44 PM

    You have to access the thank you settings. Edit the text and just move the text below by adding new lines:

    Thank you message display Image 1 Screenshot 30

    Thank you message display Image 2 Screenshot 41