What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Thank you message display

    Asked by andrew@drivepayments.com on January 25, 2016 at 05:30 PM

    Hi,

    When someone hits the submit button they are presented with a blank screen, however, if you scroll to the top you see the "Thank you" message. How can I make sure it scrolls to the top or that the thank you message appears wherever they are at?

    Page URL:
    http://www.readypaygo.com/ihs-donations/

    Thank You message
  • Profile Image
    JotForm Support

    Answered by ashwin_d on January 26, 2016 at 03:37 AM

    Hello,

    I did check your web page where you have embedded your form. You seems to have another form which is embedded in your first form inside iFrame.

    The best way to solve your problem is to move the thank you message to bottom. I have fixed this in your form. Can you please test your form and see if it works fine now:

     

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by andrew@drivepayments.com on January 26, 2016 at 03:38 PM

    Thank you - can you explain how to move the thank you page to the bottom? (for future knowledge).

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    JotForm Support

    Answered by Welvin on January 26, 2016 at 05:44 PM

    You have to access the thank you settings. Edit the text and just move the text below by adding new lines: