What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by icourtneyjo on January 25, 2016 at 07:03 PM

    I can not upgrade to $19  per month. It keeps making me re login and when i do it and retry it does the same thing, again and makes me re login.

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    JotForm Support

    Answered by Chriistian on January 26, 2016 at 01:11 AM

    Sorry for the inconvenience. Could you please clear your browser cache and try to upgrade your account once again? You can also try using a different browser to see if that works. Please inform us if you are still experiencing an issue with upgrading.