Having problems with captcha when forwarding the submissions

  • ssuon
    Asked on January 25, 2016 at 7:54 PM

    Hi,

    I am having problem with the form. Every time I try to forward the submitted forms to myself, I get an error message saying "There was an error on the page. Try reloading the page." Or... "Please correct the captcha" even though the captcha is correct. Reloading the page doesn't fix the problem either. Please see the screenshot below. Thanks for your help.

    Sarath

    Having problems with captcha when forwarding the submissions Image 1 Screenshot 30

     

    Having problems with captcha when forwarding the submissions Image 2 Screenshot 41

     

  • Elton Support Team Lead
    Replied on January 26, 2016 at 1:50 AM

    We will check and investigate this further. Stay tuned!

  • Elton Support Team Lead
    Replied on January 26, 2016 at 1:58 AM

    I can't seem to reproduce this problem. I tried it twice without any problem using a free account.

    Having problems with captcha when forwarding the submissions Image 1 Screenshot 30

    Having problems with captcha when forwarding the submissions Image 2 Screenshot 41

    I suggest to try it again and let us know if you continue to have this problem on your end.

    Thanks!

  • ssuon
    Replied on January 27, 2016 at 6:50 PM

    Thank you! It seems to be working correctly now.