I am not receiving notifications/payments from customers!

Please call 210-323-5493

I checked your form https://form.jotform.com/53216106530140 but it seems that you have deleted it, I see it in the "Trash" folder, unfortunately, I'm unable to check its settings because it is deleted.

If you are still unable to receive notifications, please do check the following guides below to help you troubleshoot:

Here's a guide to help you resolve the issue about notifications not being received by the recipient: http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

Here's a guide to know how to check if notifications/autoresponders failed to be sent by our servers: http://www.jotform.com/help/293-How-to-view-all-your-form-Email-History 

We'll wait for your response.

I decided to trash it and created a new form.
Thank you,
Jen
Sent from my iPhone
...

You are welcome, please do feel free to use the links I shared above as a reference, in case you have encountered the problem again.

Thank you.