Appointment slots widget not showing correct available (again)

  • LoriAnne
    Asked on January 25, 2016 at 8:25 PM

    http://form.jotform.com/53414343972254

    http://form.jotform.com/53415649639264

     

    Across all my forms that have the appointment slot widget it showing the maximum available.   But there has been many submissions. Last time this happened 3-4 days ago. Ticket was generated.  Mod indicated there was a problem seen regarding my API. 

     

    Been working great for the past couple of months.  No changes recently.

     

    Can you please investigate.

     

    Thanks 

     

     

     

     

    Page URL: http://form.jotform.com/53414343972254
  • beril JotForm UI Developer
    Replied on January 26, 2016 at 2:30 AM

    I've cloned and tested your form. I am able to reproduced same issue that are having. 

    Can you make the arrangements as you see below?

    Appointment slots widget not showing correct available (again) Image 1 Screenshot 20

    At that time, it should work properly.

  • LoriAnne
    Replied on January 26, 2016 at 7:17 PM

    Thanks.  I changed all forms that includes the space. Currently they are all working correctly.

  • Ashwin JotForm Support
    Replied on January 27, 2016 at 2:18 AM

    I am glad to know that the appointment slots widget is now working fine.

    Do get back to us if you have any questions.

    Thank you!