What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Where can I check the plan limits on my account

    Asked by tapfeverwebsite on January 25, 2016 at 08:54 PM

    I received an email notifying me that I was close to my monthly limit.  How can I see that info on my account?

  • Profile Image
    JotForm Support

    Answered by EltonCris on January 26, 2016 at 02:07 AM

    You'll find that info when you click the user icon found on the top right of the page after you logged in to your Jotform account.

    Or you can check it on your Usage page under your My Account https://www.jotform.com/myaccount/usage.

    Thanks!

  • Profile Image

    Answered by tapfeverwebsite on January 26, 2016 at 02:45 PM
    Thank you!
    I usually don't go up to the limit during any month other than January.
    What happens of I haven't upgraded and I run out of my allotted monthly
    submissions?
    -Larisa
    *Larisa Hall*
    Executive Director of Tap Fever Studios
    2180 Garnet Ave. #1F | San Diego, CA 92109
    Call/Text: 858-456-7301
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    * tap • ballet • contemporary • hip-hop • jazz • cardio tap*
    ...
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on January 26, 2016 at 04:37 PM

    If you go over limit, I would recommend you to upgrade at least for a month. You ought to cancel the subscription before the next charge occurs, as all of our subscription are  recurring.