What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form is messed up on Firefox

    Asked by pjhayesdesign on January 25, 2016 at 09:47 PM

    This is what I see on Firefox. Mobile and Safari are fine.

    Page URL:

  • Profile Image

    Answered by pjhayesdesign on January 25, 2016 at 09:54 PM

    Well, it somehow resolved itself. It is OK now.

  • Profile Image
    JotForm Support

    Answered by Charlie on January 26, 2016 at 03:09 AM

    I presume you are referring to the width of the form fields? Could you please try re-embedding using the iFrame embed code instead? 


    If you are referring to the text you are seeing on the input fields that looks cryptic, this is because you have enabled the "Encrypted Feature" of the form, please do make sure to read this guide about it: http://www.jotform.com/help/344-What-are-Encrypted-Forms-and-how-to-use-them-as-expert 

    Let us know if you have questions on this.