What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Access to Designer Tool not working

    Asked by Straps_01 on January 25, 2016 at 10:40 PM

    Dear Jot Form team, 

    Access to the DESIGNER tool has not been possible for the last 3-4 hours on my end. It just shows goes to the paper brown page and nothing else happens.

    Is it me that's doing something right (still getting familiar withJot Form). If the cause is not me, any idea as to when the tool will resume to normal?  

    Thanks

    Cheers, Norm 

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    JotForm Support

    Answered by EltonCris on January 26, 2016 at 12:51 AM

    Our sincerest apologies, Norm. We are aware of this problem and we have escalated it to our developers for a quick resolution. We will let you know here once this is fixed.

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    JotForm Support

    Answered by EltonCris on January 26, 2016 at 01:13 AM

    This is now fixed. The form designer should be working fine normally as usual. Thanks!