What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    theme store - designer not working

    Asked by APassionForScrappinRetreats on January 25, 2016 at 11:30 PM

    Hello. I have been trying to use a free theme from the theme store. Nothing seems to be working. The site is not working, it appears. Are you having problems with it?

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    JotForm Support

    Answered by EltonCris on January 26, 2016 at 12:52 AM

    Our sincerest apologies. We are aware of this problem and we have escalated it to our developers for a quick resolution. We will let you know here once this is fixed.

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    JotForm Support

    Answered by EltonCris on January 26, 2016 at 01:13 AM

    This is now fixed. The form designer should be working fine normally as usual. Thanks!

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    JotForm Support

    Answered by EltonCris on January 26, 2016 at 01:14 AM

    This is now fixed. The form designer should be working fine normally by now. Thanks!