What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Thank you page redirect is not successfully sending to entered URL

    Asked by FanLyst on January 26, 2016 at 01:17 AM

    Once a submission of my form occurs, it is leading to an error page and not the URL.  I've checked and the URL is correct.


    My form is: https://www.jotform.com//?formID=60226046235144

    The URL I need to direct submissions to after hitting the "List Tickets" button at the bottom of our form is: http://www.fanlyst.com/refer/


    Thanks and I look forward to your response,


    FanLyst, Inc.


    Page URL:

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    JotForm Support

    Answered by Welvin on January 26, 2016 at 09:33 AM

    I've fixed it for you. Your Send Post is enabled and I think this is not really used in the form. I have disabled this and corrected your thank you URL.

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    Answered by FanLyst on January 26, 2016 at 01:45 PM
    Great! Thanks for the speedy help!
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    JotForm Support

    Answered by Welvin on January 26, 2016 at 03:28 PM

    You're welcome.