What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problems tracking leads with Jotform

    Asked by FHansson on January 26, 2016 at 03:00 AM


    I have problems to track where people comes from that signs our forms (Leads). Traffic from adwords and facebook.
    I have talked to Google and they say that the problem seems to be jotform. When people signs forms and redirects to a Thank You Page as you recommend 
    the traffic leaves the webbpage and goes to jotform for a short while (you cant se it) before redirecting to the Thank You Page and the chans to track will be lost.
    Best Regards Fredrik Hansson
    Page URL:

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    JotForm Support

    Answered by BDAVID on January 26, 2016 at 10:29 AM

    What is the form you are referring to? I check in your website, and the form does not have the Google Analytics widget: http://widgets.jotform.com/widget/google_analytics