Problems tracking leads with Jotform

  • FHansson
    Asked on January 26, 2016 at 3:00 AM

    Hi

    I have problems to track where people comes from that signs our forms (Leads). Traffic from adwords and facebook.
    I have talked to Google and they say that the problem seems to be jotform. When people signs forms and redirects to a Thank You Page as you recommend 
    the traffic leaves the webbpage and goes to jotform for a short while (you cant se it) before redirecting to the Thank You Page and the chans to track will be lost.
     
    Best Regards Fredrik Hansson
    fredrik@softplay.se
  • David JotForm Support Manager
    Replied on January 26, 2016 at 10:29 AM

    What is the form you are referring to? I check in your website, and the form does not have the Google Analytics widget: http://widgets.jotform.com/widget/google_analytics