What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why I cannot see my unread submission?

    Asked by AndyRamos on January 26, 2016 at 03:56 AM

    I have a flag of one unread submission but I cannot see it nor retrieve it

    Is in my Yippee Registration Form :(


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    JotForm Support

    Answered by Mike on January 26, 2016 at 11:04 AM

    We have recalculated submissions for your account, and it appears that there are only 8 submissions on mentioned form. Please re-check the My Forms page now, the amount of submissions should be displayed correctly.

    If you need any further assistance, please let us know. We will be happy to help.