TRD2RTeamAnswered on January 26, 2016 04:42 AM
Hello Support Team,
In the overview under MY FORMS, we always see e.g. 1 still as unread, but I cannot 'see' this request.
How can I search for it - or how can this get corrected as it is a bit confusing.
thanks for your support and
Brigitt (TRD2R Team)Page URL: https://www.jotform.com/myforms?
JanAnswered on January 26, 2016 11:38 AM
I checked your account and I didn't see the unread icon you are referring to.
Normally, you will see that unread icon if there is a notification and you haven't read it yet. You need the select the form and then click the "Inbox" option and read those messages.
Let us know if you need any clarifications. Thank you.