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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Mailchip integration - Add group not working

    Asked by elokenz on January 26, 2016 at 05:10 AM

    Hi there,


    I tried to setup the mailchimp integration where my contacts should go to a given 'group'.

    Eventhough my contact data are synced with mailchip, existing and new contacts are not going to the targeted group. It's really important for us.

    Is there a bug on your side ?


    Best regards,

       Jean-Christophe Lavocat

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    JotForm Support

    Answered by Mike on January 26, 2016 at 12:12 PM

    I have just tested a Mailchimp integrated form with a group subscription option on it, and that worked fine on my end.

    Can you pease provide us with a form link/name on which you are having integration issues?

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    Answered by elokenz on January 26, 2016 at 12:25 PM

    It happened on the following form .

    The mailchimp account has many groups (30 or so).

    I have not the access to the mailchimp account at this time (would be again tomorrow), thus I can't really verify if things can change.

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    JotForm Support

    Answered by Kevin_G on January 26, 2016 at 04:00 PM

    I cloned your form and integrated with Mailchimp, it's working on my end.

    Are you still having this issue? 

    Please, check your integration and your API Key, it should work as expected.