What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Cant view my forms

    Asked by ColeDev on January 26, 2016 at 08:52 AM


    I've created a few forms. But when I try to view them it says "Form not found, this form is disabled". 

    But i checked, all my forms are activated. 


    Am I missing something?


    Thx for help!

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    JotForm Support

    Answered by BJoanna on January 26, 2016 at 12:46 PM

    I have checked your account and your account is autosuspended by the phishing filter because of the suspected phishing form you have:


    Inside of this forms you are asking for user login credentials (password) and that is in violation of JotForm Terms of Use.

    Phishing - You agree that Company may terminate your JotForm Service immediately if a form is created or JotForm is found to be used to: Obtain credit cards sensitive information, get social security numbers, show content with child pornography. Or if a form was made to steal user login credentials. All these activities are considered as Phishing and any account along with the guilty forms will be suspended immediately. 

    I have deleted mentioned form form your account and I have activated your account. Please do not create this type of form or your account will be again suspended. 

    Also I would suggest you to create your form in English and then translate them. Inside of this guide you can find out how to make your form multilingual:


    Hope this will help. Let us know if you need further assistance. 

  • Profile Image

    Answered by ColeDev on January 27, 2016 at 06:43 AM

    Cool, thx for the help, and info.. 

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    JotForm Support

    Answered by Jan on January 27, 2016 at 10:07 AM

    On behalf of BJoanna, you're welcome. Let us know if you need any clarifications. Thank you.