What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Not getting a submissions on the submissions page

    Asked by larry on January 26, 2016 at 10:57 AM

    I'm not getting submissions on any page. No error messages. You get a thank you page like it's working but its not recording the submissions. One page failed.

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    JotForm Support

    Answered by EltonCris on January 26, 2016 at 11:00 AM

    I couldn't find any account under the email address you used here on the forum. Can you please indicate the form ID or the form URL that is having this problem so we can check it here?