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Two of my forms don't show on page loadAsked by JulieLabrosse on January 26, 2016 at 11:06 AM
Hello Jotform both these form don't show on my page.
Party du vendredi ou samedi soir
https://2pierrots.com/fr/reservation/ under Vendredi / Samedi
https://2pierrots.com/fr/contact/ under Nous contacter
I see the message
form failes form engine failed #8j1h17f1
I cleared my cache
Can you help me ?
We are very sorry for the issue in loading your forms, it may have been a transient error. I have checked both of the pages you have linked to, and the forms are loading fine now:
Please let us know if the issue is persisting on your end by any chance, and we will be happy to troubleshoot further. Thank you.
No these forms are ok !!! These are not the forms I have problems with.
These are : (They don't show)..
I have checked your website and you are right these are not shown. The issue with them is however that you have embedded them using iframe embed code, without js code that follows it, but also with the style set for iframe to be of 0px in height.
To fix that you should replace the form under Vendredi / Samedi Under Reservation tab with this:
<iframe frameborder="0" scrolling="no" style="width: 100%; border: medium none; height: 1120px;" src="https://form.jotform.com/50744548765971" allowtransparency="true" onload="window.parent.scrollTo(0,0)" id="JotFormIFrame"></iframe>
and the form under Nous contacter under Contact to:
<iframe frameborder="0" scrolling="no" style="width: 710px; border: medium none; height: 670px;" src="https://form.jotform.com/52796050711959" allowtransparency="true" onload="window.parent.scrollTo(0,0)" id="JotFormIFrame"></iframe>
Because they had the height:0; they were never shown.
These are the names of my forms
Carte cadeau | Au Premier Coiffure Spa
Gift Card | Au Premier Coiffure Spa
JotForm Support Manager
The problem is now fixed, we had a temporary glitch in our servers that caused this.
Very sorry for the inconveniences caused to you.