What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    how can I make a form that I completed with JotForm accessible via Microsoft office.

    Asked by Renee  on January 26, 2016 at 04:02 PM

    I filled out a proposal from a company who uses JotForm on the computer. I then emailed it to them. Although I saved it, that information comes up very scrambled when I try to open it on my computer. How can I make it more legible? I'm v


    Please call me if you have questions. 



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    Answered by victor on January 26, 2016 at 06:47 PM

    Can you please elaborate a bit more? Are you indicating that the information is encrypted and is not readable? Are you referring to the email notification that is sent? Is the information not correct? Notification some times come with PDF attachments, are you not able to open the attachment?

    Please let us know how we may best assist you.

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    Answered by Renee  on January 27, 2016 at 04:45 PM
    Right - The information is not readable! It is incorrect (i.e. a bunch of
    letters that don't mean anything) when I try to open what I saved on my
    I have seen no attachment.
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    Answered by victor on January 27, 2016 at 05:57 PM

    I am assuming that your form is encrypted. To view the information properly, you would need upload the key into your browser. If you do not have a key, you would need to create one so you can view the information

    Introducing Encrypted Forms The Ultimate in Online Form Security

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    Answered by Renee  on January 28, 2016 at 10:45 AM
    Is there a cost for creating a key? If yes, what is the cost?
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    JotForm Support

    Answered by EltonCris on January 28, 2016 at 12:44 PM

    There's no cost. All Jotform features including the form encryption are free. Please follow the link provided by my colleague and let us know if you come across into any problem.