What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Getting "Oops form not found" when submitting my form.

    Asked by YesWeave on January 26, 2016 at 04:05 PM

    SO I just created this new form for my website but everytime I try to complete it, I get the error Form not found: 60255908199364 when I hit submit. The form url is: https://form.jotformeu.com/60255908199364 

    How can this be fixed?

    Thanks,

    Denise.

     

    Page URL:
    https://form.jotformeu.com/60255908199364

    new form style size height
  • Profile Image
    JotForm Support

    Answered by Kevin_G on January 26, 2016 at 06:51 PM

    I tested your form and was able to replicate your issue.

    I will escalate it to our second level and you will be notified when it's solved.

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    Answered by evenepoel on January 27, 2016 at 03:41 AM

    Having the exact same problem here https://form.jotformeu.com/60261857424355
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    JotForm Support

    Answered by TitusN on January 27, 2016 at 05:57 AM

    @evenepoel your request will be addressed here: http://www.jotform.com/answers/757292

    Thank you for your patience. 

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    Chief Technology Officer

    Answered by eee on January 27, 2016 at 07:19 AM

    Hey,

    We have replication problem lately, and it's fixed now.

    Kindest Regards,

    - Ertugrul.

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    Answered by andben on January 27, 2016 at 07:27 AM

    Hi!

     

    Still an issue!?

     

    https://form.jotformeu.com/60262869673365

     

    (test form bug on submit)

     

    //Anders

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    Chief Technology Officer

    Answered by eee on January 27, 2016 at 07:42 AM

     

    Can you check your form again ?

  • Profile Image

    Answered by YesWeave on January 27, 2016 at 07:43 AM

    Hi there,

    This now seems to be working perfectly. Thanks for your help.

    Denise,

  • Profile Image

    Answered by andben on January 27, 2016 at 08:25 AM

    Still an issue for me =(

     

    https://form.jotformeu.com/60263086297359

     

    //anders

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    JotForm Support

    Answered by beril on January 27, 2016 at 11:24 AM

    @andben,

    I cant find your form which is https://form.jotformeu.com/60263086297359 in our system.

    Did you delete the form?

  • Profile Image
    JotForm Support

    Answered by beril on January 27, 2016 at 11:41 AM

    @andben,

    I've checked your history. It seems you've deleted those forms.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

  • Profile Image

    Answered by andben on January 27, 2016 at 11:41 AM

    Hi thanx! all is good know, it was  a brief test-form

     

    /anders