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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Thank you page always the ugly default one shows

    Asked by AahzMandius on January 26, 2016 at 04:15 PM

    Hello,

    I have edited my thank you page, but the default one still shows on form submission. I even added my custom thank you page as a condition, still the default one which is kind of ugly shows.

    Am i missing something?

    My thank you page that i want my form to use:

     

    The ugly one that actually shows all the time:

    Also notification email template is the default one, not the one i have edited and saved.

    Page URL:
    http://ivacademy.ru/market/home2

    thank JotForm uploads custom thank you png
  • Profile Image

    Answered by victor on January 26, 2016 at 07:05 PM

    I have just test and was able to modify the thank you page properly. After you save your changes in the thank you page, please do not forget to press the SAVE BUTTON to save the changes in your form

    If you are still having issues, please let us know and we will be glad to help the best we can.