- RedCarpetAustinAsked on January 26, 2016 at 04:40 PM
- JotForm SupportChriistianAnswered on January 26, 2016 at 10:28 PM
It looks like your the email address connected to this account was in our bounce list which is why you are unable to receive the submission emails. I have removed the address from the bounce list so you should now be able to receive new emails.
You can also check on your account if an email address is in the bounce list by following this guide: How to remove your email address from bounce list