What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Oops! Form not found error on submission

    Asked by AahzMandius on January 26, 2016 at 04:49 PM

    Just created a new form because the old one behaved incorrectly. Published it. All is correct, but i get the error:

    Oops! Form not found

    Thank you!

  • Profile Image

    Answered by victor on January 26, 2016 at 10:35 PM

    Sorry for the inconvenience. I cloned your form and was able to view it correctly. If you are still having issues, please let us know. We will be glad to take another look.

  • Profile Image
    JotForm Support

    Answered by EltonCris on January 27, 2016 at 02:41 AM

    We are aware of this problem. This is now escalated to our developers for a resolution. We will let you know once this is fixed.

  • Profile Image

    Answered by chrisnorris on January 27, 2016 at 05:52 AM

    I am getting this too, very frustrating: https://submit.jotformeu.com/submit/60262586969369/

  • Profile Image

    Answered by AahzMandius on January 27, 2016 at 07:17 AM

    It works now in my account, thank you for solving this.

    Regards.