What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why does an error message appear when I try to convert my form to a PDF?

    Asked by rbaggett on January 26, 2016 at 05:03 PM
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    JotForm Support

    Answered by Chriistian on January 26, 2016 at 11:35 PM

    I checked your account and tried to create a pdf form. I was unable to create a PDF form for the Application for Funding Form, but I was able to create a PDF form for the other forms in your account. The issue might be related to the length of the form that you are trying to create into a pdf since the system can have difficulty creating a pdf for longer forms. We apologize for the inconvenience.