Fillable PDF creates poor quality layout

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    Asked on January 26, 2016 at 06:07 PM


    I wanted to create a PDF version of my form, but it comes out in poor quality and some of the feature, star rating, are not transferred. Can you help?

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    Answered on January 27, 2016 at 12:52 AM

    The star rating field and other fields that are not supported by the fillable PDF tool will be converted into a text box field. This is to allow users to enter a value in the text box field since star images selection which is javascript dependent and cannot run on the PDF file.

    Unfortunately, right now, the fillable PDF tool has its limits, particularly on the layout. I believe this is the limit of the PDF engine used on the tool. Specifically, can you please point out what layouts that are not rendered properly on the PDF so we can pass it on the dev team? This will be very useful as they continue to enhance this tool.

    Thank you!