Support question

  • Profile Image
    Asked on January 26, 2016 at 07:12 PM

    You have more than million user?

    And when i write a question, provide a link and try to attach a file, i see the ugly error that file-size is more then ....kb

    After returning to the previus field with a question and a link - the fields are empty, and i should write it second time.

    Its so strange, cant you use the ajax-method to check if file is too big or not? Without reloadig? Its so easy


  • Profile Image
    Answered on January 27, 2016 at 02:20 AM

    We apologize for the inconvenience. The support forum has no upload limit for a file. However if you are having errors when uploading a screenshot, you can try this method (Method 1) instead. How to add screenshots images to questions in support forum. Hope this helps.