What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Authorize.net: How to set the "authorization only" option

    Asked by cleanarc on January 26, 2016 at 07:21 PM

    When I selected the "authorization only" option under the Authorize.net payment gateway and tested this form: https://form.jotform.com/53526081638155 it still charged the card. 

    Have I set this feature up incorrectly?

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    JotForm Support

    Answered by Kevin_G on January 26, 2016 at 07:25 PM

    I tested the integration, however, I was unable to replicate your issue.

    If you are still building your form, you can try removing the payment integration and adding it again, then enable the "authorize only" option and test it again.

    Do let us know if it works, if not, we will take a look again in your form.