What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Deleted fields still howing as required on ubmission

    Asked by Organicinsurance on January 27, 2016 at 04:26 AM

    Hi...the new form created below is not working. I "cloned" an in use form to create this one and subsequently deleted some fields. On submission it shows these fields as still being required as you can see from the attached screenshot.

    I'd be grateful for your help.

    Many thanks

    Brendan  

    Page URL:
    https://form.jotformeu.com/60236446517354

    Screenshot
    deleted fields new form create thanks attached
  • Profile Image
    JotForm Support

    Answered by Kiran on January 27, 2016 at 07:35 AM

    I've tried to submit your JotForm and I was able to submit the form without any issue. 

    Please let us know if you are still experiencing the issue? We will be happy to help.

    Thank you!