What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can't find Jotform after submitting the form

    Asked by Markant on January 27, 2016 at 06:09 AM

    I created a new form but when I submit this form, your server can't find ghe form ???


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    JotForm Support

    Answered by Kiran on January 27, 2016 at 09:55 AM

    We are sorry for the inconvenience this may have caused you. Unfortunately, there was an issue with our EU servers causing some lag with the synchronization with database resulted in this issue. Our backend team has already worked on the issue and it should be okay by now.

    Please check and let us know if you are still experiencing the issue. We will be happy to help.

    Thank you!