JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
We are sorry for the inconvenience this may have caused you. Unfortunately, there was an issue with our EU servers causing some lag with the synchronization with database resulted in this issue. Our backend team has already worked on the issue and it should be okay by now.
Please check and let us know if you are still experiencing the issue. We will be happy to help.