What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Getting "Form not found" error message after clicking submit button

    Asked by charliehenderson on January 27, 2016 at 08:18 AM
    Having the same issue https://form.jotformeu.com/60262932440348
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    JotForm Support

    Answered by Charlie on January 27, 2016 at 08:36 AM

    Apologies for the inconvenience. I was able to replicate the problem on your form in that website. I have informed our back-end team about the issue. We will update you as soon as the problem has been resolved.

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    JotForm Support

    Answered by Charlie on January 27, 2016 at 09:46 AM

    We just received news from our back-end team that the problem is now resolved. There was a delay on the replication process and synchronization between our servers in EU. Please do let us know if you are still experiencing this problem.  Thank you for your patience and understanding.