Getting "Form not found" error message after clicking submit button

  • Profile Image
    charliehenderson
    Asked on January 27, 2016 at 08:18 AM
    Having the same issue https://form.jotformeu.com/60262932440348
  • Profile Image
    Charlie
    Answered on January 27, 2016 at 08:36 AM

    Apologies for the inconvenience. I was able to replicate the problem on your form in that website. I have informed our back-end team about the issue. We will update you as soon as the problem has been resolved.

  • Profile Image
    Charlie
    Answered on January 27, 2016 at 09:46 AM

    We just received news from our back-end team that the problem is now resolved. There was a delay on the replication process and synchronization between our servers in EU. Please do let us know if you are still experiencing this problem.  Thank you for your patience and understanding.