Download All Uploads: Option not working properly

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    DSW_Ref2
    Asked on January 27, 2016 at 10:44 AM

    I tried the "download all" button but I still only get the first 14 entries no matter what I set up as timeframe. 

    And even if this work, we might get more then 250 Uploads on one day. How can I download this? Isn't there an option like " Download the first 10 entries, the second 10 or something like this.

    I know I could use a download manager, to download all links from the Formula Excel export. But my Problem is, that I need the submission ID for every file IN the file name. What worked fine when I testet it with 10 uploads, because the zip folders are named after the ID.

  • Profile Image
    Mike
    Answered on January 27, 2016 at 11:18 AM

    We do not have a daily download limit, but apparently, there is something wrong with the Download All Uploads option on your form #53372470235957. A bug report ticket has been forwarded to our developers.

    In the meantime, you may try to manually select (ctrl + click or cmd + click) the form entries you want to download and then use the Download All option.

    We will let you know once we have any updates on this.

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    liyam
    Answered on February 13, 2016 at 05:27 AM

    Hello,

    I have received information from another colleague that this bug is now fixed.  Please do let us know if the problem persists.

    Thanks.

  • Profile Image
    DSW_Ref2
    Answered on November 23, 2016 at 05:59 AM

    The problem is fixed, meaning I get all uploads now. Thanks!
    But I have another related Question: How-to-receiving-Uploads-in-Forms-Download-more-than-200-files-MB

     

  • Profile Image
    seth
    Answered on November 23, 2016 at 06:49 AM

    Hello,

    I see that your issue is resolved. Your other question refers this thread as solved. I think you can download your uploads now without any issue. If you still have troubles please contact us again.

    Regards.