- DSW_Ref2Asked on January 27, 2016 at 10:44 AM
I tried the "download all" button but I still only get the first 14 entries no matter what I set up as timeframe.
And even if this work, we might get more then 250 Uploads on one day. How can I download this? Isn't there an option like " Download the first 10 entries, the second 10 or something like this.
I know I could use a download manager, to download all links from the Formula Excel export. But my Problem is, that I need the submission ID for every file IN the file name. What worked fine when I testet it with 10 uploads, because the zip folders are named after the ID.
- JotForm SupportMikeAnswered on January 27, 2016 at 11:18 AM
We do not have a daily download limit, but apparently, there is something wrong with the Download All Uploads option on your form #53372470235957. A bug report ticket has been forwarded to our developers.
In the meantime, you may try to manually select (ctrl + click or cmd + click) the form entries you want to download and then use the Download All option.
We will let you know once we have any updates on this.
- JotForm SupportliyamAnswered on February 13, 2016 at 05:27 AM
I have received information from another colleague that this bug is now fixed. Please do let us know if the problem persists.
- DSW_Ref2Answered on November 23, 2016 at 05:59 AM
The problem is fixed, meaning I get all uploads now. Thanks!
But I have another related Question: How-to-receiving-Uploads-in-Forms-Download-more-than-200-files-MB
- JotForm SupportsethAnswered on November 23, 2016 at 06:49 AM
I see that your issue is resolved. Your other question refers this thread as solved. I think you can download your uploads now without any issue. If you still have troubles please contact us again.