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  • Profile Image

    I am trying to edit my forms. I am having trouble

    Asked by alan_weis on January 27, 2016 at 01:01 PM

    I think the reason why I can't edit the forms may because the person who created the forms shared them with us, and that person is no longer here.

     

    I need to speak with someone I think

    My Forms forms shared and can't Them
  • Profile Image

    Answered by victor on January 27, 2016 at 02:36 PM

    Unfortunately, we currently do not have phone support. I am assuming that the person how shared the forms did not give full privileges so you can edit the form. I recommend you contact the new person in charge of this account and verify the permission of the forms.

  • Profile Image

    Answered by alan_weis on January 27, 2016 at 03:45 PM
    that person is no longer with the company.
    We just need to add a email address to the notification email.
    can you do that?
    _ _
    *Alan E. Weis*
    *Sunco Automotive Equipment, LLC *
    *(888) 990-1786 x101 Office *
    *(480) 939-3069 Direct *
    *(888) 929-9753 FAX*
    [image: Auto Equipment Depot]
    *https://www.autoequipmentdepot.com *
    THIS E-MAIL MESSAGE IS FOR THE SOLE USE OF THE INTENDED RECIPIENT(S) AND
    MAY CONTAIN CONFIDENTIAL OR PRIVILEGED INFORMATION. ANY UNAUTHORIZED
    REVIEW, USE, DISCLOSURE OR DISTRIBUTION IS PROHIBITED. IF YOU ARE NOT THE
    INTENDED RECIPIENT, PLEASE CONTACT THE SENDER BY REPLY E-MAIL AND DESTROY
    ALL COPIES OF THE ORIGINAL EMAIL MESSAGE.
    ------------------------------
    ...
  • Profile Image

    Answered by victor on January 27, 2016 at 05:52 PM

    We will be glad to assist you with this. Unfortunately, since we do not manage your forms. It would be best to indicate this to the person taking over. If you do not know the password of the account, you may also reset it with the FORGOT PASSWORD, with the email that was used to create the account.

    If you need this urgently, please indicate the form, notification and email that you would like to include.