Issues with form email notifications

  • development01
    Asked on January 27, 2016 at 1:31 PM

    Hello,

     

       I cannot get the "test form" to deliver to my email address for some reason.  I have looked up the steps on your website to correct the issue, and I still cannot get it to work. 

    Any suggestions would be appreciated!

     

    Thank you,

    Cody

  • David JotForm Support
    Replied on January 27, 2016 at 3:26 PM

    Hi,

    The test email will always be sent to the default address associated with your account.  To test further emails, you would need to send submissions through the actual form to trigger the email notification.

    In order to change your recipient email addresses please refer to our user guide on How to send notifications to multiple email addresses

    Issues with form email notifications Image 1 Screenshot 20

     

     

    The process of changing a single recipient email address on your form notifications is just the same on that user guide.