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Conditional Logic: Multiple "IF" statements on "Address" field causes the form builder to lag/freezeAsked by raminal69 on January 27, 2016 at 02:41 PM
up. Just created about 5-10 fields and tried to add mote than 5 Cond. logic . As result - The form freezes , should wait for responce 10-15 second to complete each step of adding . So, for creating of 1 Conditional logic it takes about 1 -2 Minute, or Form frezzes completely.
Any idea ? Thx
Can you please grab a screenshot of the condition that freezes your form so that we can inspect the same condition?
Looking at your form, it is not a long or complex form and as such I can not see the reason why it would do that, but looking into the exact conditions would help with the same.
So, there is no any unusual actions. Just triy to add tne next condition and as resukt one should wait about 30 sec for every step. So, for selecting "IF" - 30 s., then selecting "State" 30 s. and etcc.. Target Fields are - " UPS SAVER - ZONE 6"
I was able to replicate the problem, it seems like adding "IF" statements multiple times makes the form lag or freeze. However, this seem to only show in the "Address" field.
I have forwarded this to our developers to have it checked and fixed. We will update you on this thread as soon as this has been resolved. Apologies for the inconvenience.
P.S. The same problem one met when try to apply "IF" logic to "Adress", "Dropdown "(with special option - "countries") fields.
My colleague has actually raised this and got assigned to a team working on conditions to inspect the entire address field and why it is causing any issues, so they will check the dropdown field.
I will however mention it as well to them.
This problem has been fixed. Thanks for your patience and cooperation.