What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Delete attachment?

    Asked by hsts on January 27, 2016 at 02:41 PM

    We have a form that has the option to attach a file. 

    A submitter attached an document in error.  

    Can I delete the document from the submission? I could not seem to figure out a way when I went to edit the submission.

    Thank you,

    Trina 

    attached document thank in
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on January 27, 2016 at 05:20 PM

    You must delete the submission entirely. If the document is still accessed with the direct link, please  let us know the Form ID or Form Name, or the direct link to the file and we will gladly assist you.