What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How does the available space get used and how can you free it up?

    Asked by ktcanavan on January 27, 2016 at 02:44 PM

    We want a form so people can upload 1-2mb files. Does each submission subtract from our "available space"?

    and how used a
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    JotForm Support Manager

    Answered by Jeanette on January 27, 2016 at 05:42 PM

    The available space has to do with uploaded files through your forms, this means that if you make a form with out upload fields, it won't take the available amount (Upload Space). You can free this up by deleted the entire submission. We recommend to download the report first and then delete the submission.

    Here is a general guide:

    http://www.jotform.com/help/44-How-to-Export-Form-Data-to-Excel