- jenwilliamsintlAsked on January 27, 2016 at 03:08 PM
Still can't figure out how to upload the key. I've downloaded it twice.
- JotForm Support ManagerJeanetteAnswered on January 27, 2016 at 06:17 PM
I assume you are talking about the Private key right? This will be used once you want to access your encrypted submissions.
Please have in mind that if you lose the private encryption key, your data is gone. We can’t reset it in a such a way as to recover previously encrypted responses.
- jenwilliamsintlAnswered on January 27, 2016 at 07:45 PMYes...but you didn't answer my question. HOW DO YOU UPLOAD A PRIVATE KEY
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- JotForm SupportChriistianAnswered on January 28, 2016 at 02:22 AM
You can check out this guide on how to upload an encrypted key: What are-Encrypted-Forms-and-how-to-use-them-as-expert