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traceydorrAsked on January 27, 2016 at 3:12 PM
Hello I have cleared all my submission and am now receiving new ones.
My issue is to why does it still say in my profile that I have 98 / 100 submissions used.
Is it somehow still stored?
Please let me know as I would like to continue using jotform and clear submissions / ssl secure submissions.
You can refer to screen shot as well..As it says I currently have 27 submissions and under my profile it says 98 / 100.
Please let me know the issue. -
victorReplied on January 27, 2016 at 6:14 PM
Sorry for the inconvenience. Once you have deleted your submission, the counter should have reset, but for some reason it did not. I have reset the counter manually.
If you have any other question, please let us know. We will be glad to help.