- Etienne TremblayAsked on January 27, 2016 at 05:52 PM
I recently started using Jotform on my website and some users can't see the form online. I asked them to try with different browsers and to update them, with no success. What could be the problem ?
- JotForm SupportChriistianAnswered on January 28, 2016 at 12:14 AM
Unfortunately I am unable to replicate the issue that your users are having. I checked your website on different browsers and I can see the form in the page without any issue.
Can you please ask your users to clear the browser cache? Here's a guide that can help: refreshyourcache.com
Let us know if the issue persists.