What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Do you offer an account/login feature for my clients that fill out the form?

    Asked by heidiwaggoner on January 27, 2016 at 06:34 PM

    I'm looking for a tool that will allow my clients to fill out a form and then log back in later to edit their information. Does jotform offer something like that?

     

    Page URL:
    https://www.hbsslaw.com/volkswagenaudi-owner-resource-hub/engagement-f<br/>orm

    fill JotForm tool then
  • Profile Image
    JotForm Support

    Answered by ashwin_d on January 28, 2016 at 01:20 AM

    Hello heidiwaggoner,

    Unfortunately no. We do not have such feature where a user can get a login.

    If you want you user to be able to edit their submission records, it is possible to achieve your requirement by adding "{edit_link}" tag in the auto responder email body. When the user submit the form, they will receive and email which will include a click able link. Clicking on this link will allow users to edit their own submission data. The following guide should help you:  http://www.jotform.com/help/40-How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by heidiwaggoner on January 28, 2016 at 12:45 PM
    If the person doesnt receive the auto responder or somehow loses the email with the link would we be able to supply them with a new link?
    Heidi Waggoner | Marketing & Communications Director
    Hagens Berman Sobol Shapiro LLP
    1918 Eighth Ave Suite 3300 - Seattle, WA 98101
    Direct: (206) 268-9318
    Mobile: (425) 577-2106
    heidiw@hbsslaw.com | www.hbsslaw.com | HBSS Blog
    [unknown.png]
    Named to 2015 Plaintiff's Hot List by The National Law Journal
    ...
  • Profile Image
    JotForm Support

    Answered by BJoanna on January 28, 2016 at 02:58 PM

    If your users does not receive Autoresponder email or the email with the link is lost, then you would need to manually create another edit link and send them.

    You would need to use this URL: http://submit.jotform.co/form.php?formID= 

    Than at the end of the URL add ID of your form. 

     

    http://submit.jotform.co/form.php?formID=60265199170962

    Then add to the URL this part &sid= and add ID of the submission from submission page of your form.

    http://submit.jotform.co/form.php?formID=60265199170962&sid=329723853421104587

    And at the end of the URL code add this &mode=edit

    My demo link looks like this:

    http://submit.jotform.co/form.php?formID=60265199170962&sid=329723853421104587&mode=edit 

    Hope this will help. Let us know if you need further assistance. 

  • Profile Image

    Answered by heidiwaggoner on January 28, 2016 at 07:45 PM
    http://submit.jotform.co/form.php?formID=53204017413138&sid=329836512421505201&mode=edit
    This didnt work.
    Heidi Waggoner | Marketing & Communications Director
    Hagens Berman Sobol Shapiro LLP
    1918 Eighth Ave Suite 3300 - Seattle, WA 98101
    Direct: (206) 268-9318
    Mobile: (425) 577-2106
    heidiw@hbsslaw.com | www.hbsslaw.com | HBSS Blog
    [unknown.png]
    Named to 2015 Plaintiff's Hot List by The National Law Journal
    ...
  • Profile Image
    JotForm Support

    Answered by ashwin_d on January 29, 2016 at 01:18 AM

    Hello heidiwaggoner,

    There are two issue with the edit link you have shared:

    #1. The form domain is not correct. You should use http://submit.jotform.us

    #2. The submission ID you have mentioned in the edit link URL is not correct. There is no such submission ID in your form. Please check the screenshot below:

    If you add any existing submission ID of your form with the following edit link URL, it will work without any issues:  http://submit.jotform.us/form.php?formID=53204017413138&sid=________&mode=edit

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!