SUBMISSION SIMPLE TAKES MORE THAN WEEK

  • Allanamores
    Asked on January 27, 2016 at 7:29 PM

    AFTER AWEEK THE SUBMISSION STILL "PLEASE WAIT" all the checklists on the right sde:

     

    http://www.mydrafting.com.au/ba-checklist/

  • Elton Support Team Lead
    Replied on January 28, 2016 at 1:50 AM

    I was able to reproduce the problem. It is the oembed post URL that was blocked causing the submit button to freeze.

    SUBMISSION SIMPLE  TAKES  MORE THAN WEEK Image 1 Screenshot 20

    To fix this, I suggest to re-embed your form using iframe embed code. This won't use oembed URLs so this should not have any problems.

    https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

  • Allanamores
    Replied on January 28, 2016 at 2:45 AM
    Good day,
    This is a courtesy response to your enquiry. We will respond to you within the next 24 hours.
    Cheers,
    Amores Team
    ...
  • ALLAN
    Replied on January 31, 2016 at 11:25 PM

    I suggest you remove the code that doesnt work. even on my simple contact form doesnt work. it takes number of days still says "PLEASE WAIT" 

    http://amores.com.au/home/contact-2/

  • mert JotForm UI Developer
    Replied on February 1, 2016 at 3:48 AM

    Yes, our helpful user is right about this one. Before re-embedding your form to your web page, please clean other embed methods from your page. Below, you will see the part that you need to remove, it starts with <iframe> and end with </iframe>:

    SUBMISSION SIMPLE  TAKES  MORE THAN WEEK Image 1 Screenshot 20

     

    After this action, you can re-embed your code with the method of my colleague. Also, please don't forget to let us know about the final state.

     

    Thanks.

  • Allanamores
    Replied on February 1, 2016 at 4:45 AM
    Good day,
    This is a courtesy response to your enquiry. We will respond to you within the next 24 hours.
    Cheers,
    Amores Team
    ...