HERE IS HOW TO FIX DNS PROBLEM

  • Profile Image
    artesian
    Asked on February 15, 2012 at 01:17 PM

    To Jotform support....

    You made a crucial error in your email notification and in the information box at the top of the forum.

    Here is how to fix it!

    Login to jotform.net.

    Click on your form and choose Edit.

    Then choose Save.

    Then get the source code and embed in your form.

    If you are using https, then choose Embed Options.

    Check "Secure Form"

    Click Embed

    Copy new source code.

  • Profile Image
    cruttihope
    Answered on February 15, 2012 at 01:20 PM

    I didn't have to do any of that. I simply changed the domain in my form code on my websites to jotformpro.com. That's it...and all is working perfectly.

  • Profile Image
    fxr
    Answered on February 15, 2012 at 01:22 PM

    Depending on which type of form you are using and what embed method you use, the changes required may be slightly different. 

    Its a releif to see that most of our users seem to working through the change OK. 

  • Profile Image
    artesian
    Answered on February 15, 2012 at 01:22 PM

    Well, that did not work for me. When I changed to jotformpro.com, the entire form disappeared.