Recover auto-saved form???

  • Jbarfelz
    Asked on January 28, 2016 at 1:12 AM

    Hi,

    I have been working on a very complex form for several hours. As I made changes the form auto-saved, and I clicked on Save periodically just for good measure. I accidentally clicked on a link that took me off of the form (I went to Jotform support), click the Back button on my browser, and ALL of the changes from the past several hours are now gone! How can I retrieve the hours of work? Why did clicking the Back button undo all of my work vs reloading the most recent autosave?

    Thank you, and PLEASE HELP!!!

  • Kiran Support Team Lead
    Replied on January 28, 2016 at 8:15 AM

    Are you referring to your JotForm titled "Affair Recovery Map"? I see that there are few pages in your form along with some videos. If you are not seeing the changes made on your form, please check if the changes made are reflecting in the Form Revision history. You may revert to the last working version of the form from the Form revision history.

    Hope this information helps! 

     

     

     

  • Jbarfelz
    Replied on January 28, 2016 at 9:00 AM

    YES! Thank you very much! I was able to restore the form and save hours of redoing complex conditional logic. :D

  • Kiran Support Team Lead
    Replied on January 28, 2016 at 10:33 AM

    Great! Glad to see that the form has been restored by using the Form revision history. Please do not hesitate to get in touch with us if you need any further assistance. We will be happy to help.

    Thank you for using JotForm!!