What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Recover auto-saved form???

    Asked by Jbarfelz on January 28, 2016 at 01:12 AM

    Hi,

    I have been working on a very complex form for several hours. As I made changes the form auto-saved, and I clicked on Save periodically just for good measure. I accidentally clicked on a link that took me off of the form (I went to Jotform support), click the Back button on my browser, and ALL of the changes from the past several hours are now gone! How can I retrieve the hours of work? Why did clicking the Back button undo all of my work vs reloading the most recent autosave?

    Thank you, and PLEASE HELP!!!

    saved JotForm JotForm Support back button
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    JotForm Support

    Answered by Kiran on January 28, 2016 at 08:15 AM

    Are you referring to your JotForm titled "Affair Recovery Map"? I see that there are few pages in your form along with some videos. If you are not seeing the changes made on your form, please check if the changes made are reflecting in the Form Revision history. You may revert to the last working version of the form from the Form revision history.

    Hope this information helps! 

     

     

     

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    Answered by Jbarfelz on January 28, 2016 at 09:00 AM

    YES! Thank you very much! I was able to restore the form and save hours of redoing complex conditional logic. :D

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    JotForm Support

    Answered by Kiran on January 28, 2016 at 10:33 AM

    Great! Glad to see that the form has been restored by using the Form revision history. Please do not hesitate to get in touch with us if you need any further assistance. We will be happy to help.

    Thank you for using JotForm!!