Where do I point my "Secure" form to?

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    Robert
    Asked on February 15, 2012 at 01:32 PM

    Hi, 

    I have a pro account and with jotform.com being shut down where do I now point my "Secure Form" to?

    -Robert

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    liyam
    Answered on February 15, 2012 at 02:40 PM

    Hello Robert,

    You can try using https://secure.jotformpro.com or https://www.jotformpro.com for either pointing your form's action URL or for your URL reference for your form's secure page.

    Please let us know if you need further assistance on this matter.

    Thanks.

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    cbclogic
    Answered on February 15, 2012 at 02:47 PM

    I try this as well but it does not work. People see the form, they fill it out, but when completed they get an invalid form error.

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    aytekin
    Answered on February 15, 2012 at 03:33 PM

    Can you send us the URL of the form? (If you would like we can make this thread "Private")

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    cbclogic
    Answered on February 15, 2012 at 03:35 PM

    I have already changed all the forms to be non secure. This has fixed the issue. However we are not in compliance. We will use this fix until we find another service.

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    aytekin
    Answered on February 15, 2012 at 04:12 PM

    Can you send me the URL of the form that was supposed to be secure, but it was not? 

    I tried it, and it seems fine. I created a form and copied the secure URL. And it worked fine.

    https://secure.jotform.net/form/20453416686

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    ismoscadm
    Answered on February 15, 2012 at 04:16 PM

    I have already changed the form. How would I be able to send it?

     

    To risky. We are looking for alternatives. We have lost way to much revenue between this fiasco and the whole noreply@jotform.com thing

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    aytekin
    Answered on February 15, 2012 at 04:42 PM

    I have already changed the form. How would I be able to send it?

    Sorry, I am not sure what you mean. Where do you want to send it? 

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    cbclogic
    Answered on February 15, 2012 at 04:56 PM
    You asked me to send you the link. I have already changed the form, so sending you the link wouldn't matter. Because the problem has been corrected.
    Michael Zorko
    Social Media & Special Projects Coordinator
    Spine Consultants, LLC
    1300 Higgins Road Suite 200
    Park Ridge, IL 60068
    www.spineconsultants.org
    michaelz@spineconsultants.org
    773-321-2813
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    Mike_T
    Answered on February 15, 2012 at 06:17 PM

    Michael, we deeply apologize for the inconveniences you have faced. Unfortunately, we were not able to prevent jotform.com suspending due to the fact that we had not received any notice about "some prohibited" content. We will make sure to find some solution in order to prevent these problems in the future.

    If the email notifications problem is not yet solved, please let us know. Then, we will be able to proceed with the further investigation, and forward it to our technicians.

    We are honestly trying to make the things right, and once again we are sorry for the troubles.