What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Prepopulate Fields App no longer works as before

    Asked by Conferences on January 28, 2016 at 10:29 AM

    I am trying to use the app to prepopulate a form, which has been done many times before, but now what happens is after I choose the form and click continue I am brougt back to the "choose your form" screen and nothing else happens. 

    Page URL:
    https://form.jotform.com/53496062831963

    app Prepopulate app prepopulate fields
  • Profile Image

    Answered by Ben on January 28, 2016 at 10:58 AM

    There is currently an issue with the pre-populate app so I will raise your thread to our developers and as soon as the issue is resolved you will be notified about it through this thread.

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    JotForm Support

    Answered by NicholasWestley on January 29, 2016 at 04:04 AM

    Hi,

    This should now be fixed.  Can you try again please? If it does not work can you give me the url of the form you are trying to prepopulate?

    Thanks,

    Nicholas