- JotForm UI DevelopermertAnswered on January 28, 2016 at 10:47 AM
Since you are using the guest account, we can't check your form's and notification details. Please, sign up to JotForm while your guest account is opened. This will transfer the current form into your new account.
After that operation, please give your new account's username, so we can test and check your settings. I'm waiting for your reply.
- JotForm UI DevelopermertAnswered on January 29, 2016 at 07:23 AM
I checked the form's "Notification" and found that the email address "firstname.lastname@example.org" has jumped in bounce list, so that's way you have stopped to receive email from your form. Now, I fixed the issue, you can test your email address by submitting your form. Also, please don't forget to let us know about its final state.
- raissaolianiAnswered on November 02, 2016 at 01:58 PM
olá, estou com o mesmo problema, meu email é email@example.com
- JotForm SupportKevin_GAnswered on November 02, 2016 at 07:57 PM
I can see you have already opened your own thread here: https://www.jotform.com/answers/979818-
We will assist you on that thread as soon as possible.