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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why I cannot upload an image from my computer to my forms?

    Asked by RECTurkiye on January 28, 2016 at 10:50 AM

    Hello,

    When I try to upload jpeg or png file as an image to my forms, it says "you can only upload following files: jpg, gif, png". But the files that I am trying to upload are already jpeg or png files.

    I have also tried on the same browser by clearing the history and cache as well as on another internet browser. In addition, all of my forms are giving the same error message.

    Can you please help??

    My Forms cannot upload cannot upload an image
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    JotForm Support

    Answered by BJoanna on January 28, 2016 at 12:42 PM

    Sorry for inconvenience this may caused you. 

    Our developers have fixed this and you should be able to upload images now.

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    Answered by RECTurkiye on January 28, 2016 at 03:37 PM

    Hello, it's solved! Thank you so much :)