What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Problem uploading background images

    Asked by martinengineering on January 28, 2016 at 11:29 AM



    I am trying to customize a form.

    It keeps telling me I need to upload JPG, PNG or GIF only.  The Image was a JPG that did not work.  I then converted it to PNG still did not work.




    Page URL:

  • Profile Image
    JotForm Support

    Answered by BJoanna on January 28, 2016 at 01:12 PM

    Sorry for inconvenience this may caused you. 

    Our developers have fixed this and you should be able to upload images now.

  • Profile Image

    Answered by martinengineering on January 28, 2016 at 03:45 PM