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    Cannot import png or gif (but I have imported several pictures before)?

    Asked by volvocarsscgot on January 28, 2016 at 11:55 AM

    Hi

     

    I have imported a lot of pictures to my form and never had this problem before... All of a sudden I cannot import a new png picture (I tried gif as well but that didn't work either).

     

    I get this error message (but my picture IS in png-format):

     

     

    My form is here https://form.jotform.com/51452479309965

    Regards

    Georg

    png OR imported cannot
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    JotForm Support

    Answered by BJoanna on January 28, 2016 at 12:47 PM

    Sorry for inconvenience this may caused you. 

    Our developers have fixed this and you should be able to upload images now.

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    Answered by volvocarsscgot on January 28, 2016 at 01:45 PM

    Thank you - now it works again!