What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I change how text answers appear to the person completing form?

    Asked by rmackward on January 28, 2016 at 02:38 PM

    All text box and text areas submissions appear on screen as in all caps when they type in answers. When I view the submission their answers are not all capitalized. How can we make what appears to the submitter be case sensitive?

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    JotForm Support

    Answered by BDAVID on January 28, 2016 at 06:33 PM

    It is case sensitive by default:


    Could you please share a screenshot of how it' showing to you? As you can see, I cloned your form, and it displays as it's entered. Please let us know, we will be glad to assist you.

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    Answered by rmackward on January 29, 2016 at 09:45 AM
    I changed themes and it’s resolved. (The screenshot you are showing is the new theme). Thanks anyway!
    Robin Mack-Ward, REALTOR, e-PRO
    direct: 215-609-3313 | robin@weknowphilly.com
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    JotForm Support

    Answered by BDAVID on January 29, 2016 at 10:48 AM

    Glad to know you solved it. If you need anything else, please open a new thread, we will be glad to assist you.