What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How many payments are included per month for the bronze level?

    Asked by PuebloYouthProject on January 28, 2016 at 03:49 PM

    I need to upgrade my account in order to accommodate online payments, but I need to know how many payments per month are included in each level. I cannot find this info on the website. 


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    JotForm Support Manager

    Answered by Jeanette on January 28, 2016 at 07:14 PM

    If it's a monthly subscription for the Bronze plan you'll be charged $19 every month.

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    Answered by PuebloYouthProject on January 28, 2016 at 11:53 PM

    What I mean to ask is, how many PayPal transactions are allowed at the bronze level? The free level only allowed 10 per month. But I need to make sure the bronze level will allow more so that people using the form can pay as well. 

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    Answered by Boris on January 29, 2016 at 08:07 AM

    On the Bronze plan, you can receive up to 1000 payment submissions.

    In each of the paid plans, the number of available submissions is also the number of payments you can receive. This means that Bronze plan can receive 1,000 payments monthly, Silver plan can receive 10,000 payments, and Gold plan can receive 100,000 payments.

    Let us know if you need further clarifications, and we will be happy to help.